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Managerial competencies play a pivotal role in organizational effectiveness. I am indebted to the pew center on the states, the pew charitable trusts, lynchburg college, colleagues at syracuse university, the national association of state personnel directors, governing magazine, and the human capital professionals in state and local government i have been privileged to collaborate with and who have supported this project. Proquest ebook central customers impacted by covid19 will get unlimited access to ebook central holdings for all patrons from this growing list of highdemand publishers through june 30. A competencybased approach don hellriegel, susan e.
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